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Frequently Asked Questions
How long is shipping? Do you ship worldwide?
How long is shipping? Do you ship worldwide?
Yes, we ship worldwide — currently to 50+ countries.
Orders are processed within 2–3 business days, and shipping usually takes 6–12 business days depending on location.
You’ll receive a tracking link once your order has been dispatched.
What payment methods can I use?
What payment methods can I use?
We accept all major payment providers, including Visa, Mastercard, PayPal, and Apple Pay, along with secure local payment options to suit your needs.
What if my item arrives damaged or the wrong size?
What if my item arrives damaged or the wrong size?
Don’t worry — we’ve got you covered.
All products go through strict quality control before shipping, but if something arrives damaged or not quite right, simply contact our support team with photos of the issue. We’ll work with you to find a quick solution.
Sizing note: Our products follow international standards. For a comfortable fit, we recommend checking our size guide before ordering, as some customers size up by 1–2 sizes.
Can I update my shipping address after placing an order?
Can I update my shipping address after placing an order?
Yes — as long as your order hasn’t been shipped yet.
Please contact our customer support team as soon as possible with your order number and the updated address.
How do I wash my product?
How do I wash my product?
For best results, we recommend machine wash cold or gentle hand wash, and avoid harsh chemicals. This helps maintain the quality, fit, and longevity of your garment.